D 5. Pravica imate, da vas davčni organ obravnava profesionalno, vljudno in pošteno - 5 TAXPAYER RIGHTS - ADM RIGHTS
D 5. Pravica do profesionalne, prijazne, profesionalne obravnave - 5 TAXPAYER RIGHTS - ADM RIGHTS
Kodesk zaposlenih v FURS določa navedeno načelo
Finančna uprava Vam bo podala informacije, skladno z načelom integritete, prijaznosti, sodelovanja in vam nudili najboljši servis. V Sloveniji nimamo neodvisen organ, ki bi lahko preveril izvajanje spodnjega KODEKSA.
FURS izvaja storitve ob upoštevanju ETIČNEGA KODEKSA, ki je sprejet v letu 2015, žal pa ni sprejetega protokola, ki bi objektivno prispeval k dejanskemu uveljavljanju kodeksa.
Kako razumejo načelo v Kanadi?
You can expect we will treat you courteously and with consideration at all times, including when we ask for information or arrange interviews and audits. Integrity, professionalism, respect, and collaboration are our core values and reflect our commitment to giving you the best possible service.
You can also expect us to listen to you and to take your circumstances into account, which is part of the process of making impartial decisions according to the law. We will then explain our decision and inform you of your rights and obligations regarding that decision.
If you feel we have not treated you professionally, courteously, and fairly
We want you to let us know. You can do so by using the CRA – Service Complaint process. To find out how to send a service complaint, see 9. You have the right to lodge a service complaint and to be provided with an explanation of our findings.
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